Effective Date: June 12, 2025

Welcome to RF Agency! We are committed to protecting the privacy of our website visitors and users. This Privacy Policy explains how RF Agency (referred to as "we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website, [Your Website URL Here] (the "Site"), or use our services as an agent for school academies.

Please read this Privacy Policy carefully. By accessing or using our Site and services, you agree to be bound by the terms and conditions described herein. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you:

• Visit our Site.
• Register an account.
• Fill out a form (e.g., inquiry forms, application forms).
• Communicate with us via email, phone, or online chat.
• Submit information related to school academy applications.
• Interact with our social media pages.

The types of personal information we may collect include:

• Personal Identification Information: Name, email address, phone number, date of birth, gender, nationality, passport details, address.
• Academic Information: Educational background, academic records, transcripts, desired programs of study, preferred institutions.
• Financial Information: (If applicable for application fees or related services) Payment details (though we generally recommend using secure third-party payment processors that handle this directly).
• Communication Information: Records of your correspondence with us.
• Technical Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may collect this information through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Our Services: To facilitate your applications to school academies, communicate with institutions on your behalf, and provide guidance throughout the application process.
• To Improve Our Site and Services: To understand how our users interact with our Site, troubleshoot problems, and make improvements to our offerings.
• To Personalize User Experience: To tailor our services and content to your specific needs and interests.
• To Communicate with You: To respond to your inquiries, provide updates on your applications, send important notices, and offer relevant information.
• For Marketing and Promotional Purposes: With your consent, to send you information about new programs, scholarships, or other opportunities that may be of interest to you. You can opt-out of these communications at any time.
• To Ensure Security: To protect our Site and systems from unauthorized access, fraud, and other illegal activities.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. How We Disclose Your Information

We may share your information with third parties in the following circumstances:

• School Academies: We will share your application-related information (e.g., academic records, personal details) with the school academies you are applying to, as necessary to process your applications.
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or providing services to you (e.g., website hosting, data analysis, email delivery, payment processing). These service providers are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may disclose your information to other third parties with your explicit consent.

4. Cookies and Tracking Technologies

Our Site may use "cookies" and similar tracking technologies to enhance user experience.

• Cookies: Small text files placed on your device to collect standard Internet log information and visitor behavior information.
• Web Beacons: Small graphic images or other web programming code included in our web pages and email messages.

We use cookies for various purposes, including:

• Essential Cookies: Necessary for the operation of our Site.
• Analytical/Performance Cookies: To analyze how visitors use our Site, monitor Site performance, and improve our services.
• Functionality Cookies: To remember your preferences and provide enhanced features.
• Advertising/Targeting Cookies: To deliver relevant advertisements to you based on your interests.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Site.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest where appropriate.
• Access controls to limit who can access your information.
• Regular security assessments and updates.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our services are generally not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.

9. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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